Customer case · Mental health

Kognitiva Teamet elevates its patient experience with Curoflow

Kognitiva Teamet is a private psychology clinic in Sweden with psychologists and psychotherapists. With Curoflow, a healthcare platform for psychology clinics, they now offer a modern patient journey and support their therapists in both online and in-person sessions.

The case in brief

Customer

Kognitiva Teamet

Private psychology clinic in Sweden with psychologists and psychotherapists.

Specialty

Mental health

Psychological treatment online and in the clinic.

Solution

Curoflow

Patient portal with booking, video, chat and self-assessments in one platform.

“On the platform, our clinicians can easily hold video calls, chat, send assessment forms and share exercises with their patients.”

Mattias Sjödin
CEO, Kognitiva Teamet

The challenges

Competition

Patients expected the digital experience they get from tech companies

Large digital health providers have made it normal to book an appointment and see a psychologist in a few clicks. Kognitiva Teamet needed to offer the same seamless experience to keep up in a fast-growing market.

Fragmented systems

Fragmented systems created a heavy admin load

There was no single system where therapists and patients could meet digitally. Clinicians juggled separate tools for video, chat, forms and booking, which slowed their work and took time away from treatment.

Patient seeking care online on her phone

The solution

Patient journey

A modern digital patient journey

Curoflow gives Kognitiva Teamet one unified interface where patients can easily book appointments, meet their therapist online, chat, fill in assessment forms and access exercises. It strengthens the clinic’s competitive position and makes it easier to meet patient expectations.

One system

One platform for clinicians, patients and admin

Each therapist has a personal booking link on the clinic’s website, and every digital tool is in one place. That means less admin, a better overview and more time for what matters most: high-quality psychological care.

Psychotherapist in a session with a client

“With Curoflow, we have a complete tool that supports our clinicians throughout the entire care journey, whether the session is online or in person. It makes a real difference, both for our team and for the people we’re here for.”

Mattias Sjödin
CEO, Kognitiva Teamet

Customer film

One tool for the entire care journey

Kognitiva Teamet shares what it’s like to work with Curoflow, and what it has meant for clinicians and patients.

On the platform

What Kognitiva Teamet uses

The same features are available to every psychology clinic on Curoflow.

✓  Online booking with a personal booking link for each therapist, connected to the website

✓  End-to-end encrypted video calls and chat in the same case

✓  Standardized self-assessments and exercises between sessions

✓  One interface for both online and in-person sessions

Patient booking an appointment with her therapist on her phone

Frequently asked questions

Book a demo

Want to See How Curoflow Can Streamline Your Clinic?

We’re happy to discuss your healthcare operations and how Curoflow’s various features could streamline them. Send us a message and we’ll book a demo of the platform and tell you more.

 

✓ GDPR-compliant
✓ CE-marked
✓ ISO 27001-certified
✓ No lock-in