AccessCare boosts patient access with Curoflow

AccessCare’s multidisciplinary team of physicians, nurses, nursing assistants, a dietitian, a physiotherapist, an occupational therapist and a counselor carries out all home visits for examination and treatment.

The goal is accessible care where both patients and their relatives feel truly involved, including between visits.

Contact

Lack of fast and unified communication channels

AccessCare needed a more unified and accessible way for patients and relatives to quickly reach the right professional. Contact was often spread across several channels, which created unnecessary uncertainty in the care process.

Workflows

Inefficient workflows

With many different professions involved in each patient’s care, administration became heavy and fragmented. AccessCare lacked a digital workflow that could bring chat, video, forms and documentation together so the team could coordinate more easily.

Patients and relatives

One touchpoint for patient contact

With Curoflow’s app, patients and relatives get one way into their care: chat, video and booking in one place. Contact becomes faster and more accessible, and the load on phones and admin goes down.

The team

A unified workflow that streamlines team collaboration

Curoflow brings all communication and tasks together in one structured workflow. The team can collaborate on each patient in real time, use forms, follow cases and hold online meetings. That frees up time and creates clarity across the entire ASiH process.

In AccessCare’s app, patients and relatives can book in-person visits, chat and have video calls with a range of professionals. The same features are available to every care provider in Curoflow:

✓  An app under their own brand for patients and relatives

✓  Chat and end-to-end encrypted video meetings with the whole team

✓  Booking of in-person visits directly in the app

✓  Digital forms linked to the patient’s case

✓  One shared workflow for every profession involved in the patient’s care