Frequently Asked Questions About Curoflow

Getting Started

You can get started with Curoflow in just a few weeks. Our onboarding process is smooth and tailored to your organization’s needs. We support you every step of the way—from setup and training to launch. Thanks to our cloud-based platform, there’s no lengthy development process, and you get a secure, fully functional system from day one.

No technical knowledge is needed. Curoflow manages infrastructure, hosting, updates, and support—so you can focus on delivering care.

Clinic Compatibility & Branding

Yes, your clinic can offer a fully branded patient app through Curoflow’s white-label solution. This allows you to deliver a seamless, secure, and customized digital care experience under your own name.

Yes. Curoflow’s digital healthcare platform is a white-label solution, meaning both the app and the web interface in the patient portal are customized to reflect your brand. You control the colors, logo, and images—ensuring a consistent and trusted digital experience for your patients.

Patient Experience & Accessibility

Curoflow is built for the European market and is available in the following languages: Swedish, English, Danish, Spanish, German, and Greek.

Yes. Curoflow offers both a web portal and a mobile app for patients. Clinics can customize the interface to reflect their brand using white-label functionality.

Yes, the platform includes secure video consultations and encrypted chat. You can triage patients digitally and follow up via messaging or video, based on their needs.

Security & Compliance

Yes, Curoflow is CE-marked, fully GDPR-compliant, and certified under ISO 27001. All data is encrypted and securely stored in Sweden—no third parties outside the EU.

The Curoflow platform is registered as a medical device under the EU MDR 2017/745. All data is encrypted, stored, and processed in accordance with the Patient Data Act (PDL) and GDPR. In addition, Curoflow is ISO/IEC 27001:2022 certified for information security.

Technical Integrations

Absolutely. Curoflow supports integrations with leading EHR systems like Webdoc, and connects with services such as Labportalen, TeleQ, and Stripe.

Efficiency & Automation

Through automation. Patient forms, appointment reminders, journaling, and follow-ups are all streamlined—saving time and reducing manual workload.

Policies & Legal

Curoflow has a notice period of three (3) calendar months.

We don’t apply any binding contract – we’d rather our customers stay because they’re satisfied with our products and services.

Frequently Asked Questions About Curoflow – FAQ

Getting Started

How quickly can we get started with Curoflow?

Do we need technical staff to manage Curoflow?

Clinic Compatibility & Branding

Can our clinic offer a patient app through Curoflow?

Will our brand be visible in our platform?

Patient Experience & Accessibility

Which languages is the Curoflow healthcare platform available in?

Can patients use the platform on mobile devices?

Does Curoflow support digital appointments and chat?

Security & Compliance

Is Curoflow GDPR-compliant and secure?

What security and quality standards does the platform meet?

Technical Integrations

Can Curoflow be integrated with our current EHR system?

Efficiency & Automation

How does Curoflow improve administrative efficiency?

Policies & Legal

What is Curoflow’s cancellation policy?

What is Curoflow’s contract period?

Still Have Questions?

Are you curious about the Curoflow platform?