Automations through the entire care journey

With the patient portal, patients can manage key parts of their interaction with the clinic themselves, such as:

• Booking, rescheduling, and canceling appointments
• Completing medical history, status, and other forms
• Submitting cases and supporting information ahead of visits
• Tracking their care journey and receiving clear notifications
• Communicating via chat and video consultations

Everything is automatically linked to the right patient and the right case — reducing duplicate work and freeing up time for care.

Curoflow enables rule-based automation that can be tailored to your organization’s workflows, for example:

• Automated messages before and after visits
• Reminders for incomplete forms or missed bookings
• Reminders for incomplete forms or unpaid fees
• Rule-based time limits for cancellations and rescheduling
• Management of opening hours and availability
• Automatic calculation and communication of waiting times
• Follow-ups triggered by patient responses or status

This creates predictability for patients and reduces the workload for staff — without sacrificing control.

For patients with recurring care needs, individual visits are often not enough. Curoflow enables continuous follow-up over time through the patient’s own diary in the portal.

Patients can regularly report symptoms, status, and relevant observations between care interactions. This gives care teams better data for assessment and follow-up, making care more proactive — without adding administrative burden.

Particularly well suited for chronic conditions, rehabilitation, psychiatry, weight management, and other long-term treatment programs.

All self-service and automation in Curoflow is fully configurable:

• Per clinic
• Per care flow
• Per patient group or treatment
• With clear permissions and full traceability

You decide what should be automated, when it happens, and what information is collected — ensuring flows work in practice, not just in theory.